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September 27, 2015

How user-centric design became key to business applications

IT departments need to up their software game and provide an app-like experience to business users, warns Saperion leader Herbert Lörch.

CIOs today have to provide fast, flexible solutions to their organizations while always being mindful of totalcost of ownership (TCO). While IT departments used to deliver systems and then the business worked out how to use them, today’s business departments state what they need and IT has to respond. I have seen many big businesses invest millions in powerful, expensive software that they have subsequently never used because it is too complicated and not flexible enough, resulting in poor user acceptance. IT leaders have a duty to ensure [...]

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September 14, 2015

Innovation in outsourcing

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September 14, 2015

Innovating with a restrained budget

Like most changes, investing in innovation looks easy on paper. But CIOs looking to keep pace with the never-ending wave of opportunities face a host of familiar obstacles. The top challenges, according to this year’s CIO Survey, are budget constraints, cited by 52 percent of the respondents, and difficulties finding qualified staff, cited by 38 percent. A deeper dive into the data, however, reveals some interesting conclusions suggesting that these obstacles are not insurmountable.

The good news: Even though a lack of innovation budget presents challenges, it does not necessarily hinder innovation. After all, the interconnectedness of disruptive technologies requires CIOs to [...]

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September 14, 2015

10 Practices that Drive Innovation

10 Practices That Drive Innovation Innovation means more than just new products or services. It means improving the process of creating those products, or selling them, or experiencing them, or even improving the ways we manage the people who do all of the above. Perhaps my favorite definition of innovation is Scott Berkun’s: “Innovation is significant positive change.”

That change can apply to products and processes, or it can apply to people.

Recently, the Institute for Corporate Productivity published a study surveying some of the top companies and people in the fields of management and innovation. They examined some of the best people management practices at [...]

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