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May 28, 2016

Lessons from Finland: How the News Industry is Managing Digital Transformation and Trying to Stay Profitable

Compared to most other countries taking part in Reuters Institute Digital News Report, the national news media in Finland seem to have survived the digital transformation pretty well. People use digital sources for news more than in most other countries, their trust in news is more solid, and the sources used – even online – are mostly traditional Finnish media companies. The problem is not reaching people with news but keeping journalism profitable.

The Finnish media environment is characterized by a strong regional press. Daily papers are mainly purchased by subscriptions, often covering both print and online editions. The two national afternoon tabloids both reach over half [...]

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May 15, 2016

Most Disruptive Technologies in 2015

Disruptive technologies are those that truly reinvent the way that business is done in a particular industry; just as cloud computing disrupted the business world and social media disrupted the way that we communicate. In this article, we look at how the major innovations and new technologies of 2015 have had the biggest disruptive impact.


Recent developments within the robotics industry are seeing the production of robots with enhanced senses, dexterity and intelligence that are able to take on roles previously only taken on by humans.

2015 saw the world’s first soft-robotic surgery on a human body; an important innovation [...]

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April 26, 2016

BACK TO BASICS IN OUTSOURCING Part 2: How to properly build a service catalogue for an outsourcing contract?

CONTENT: What is the construction of an SLA agreement? What are differences between SLA and KPI? How to properly build a service catalogue for outsourcing? – please read our second article of „Back to Basics in outsourcing” series.


The subject of the first part of our series concerned issues, which are commonly regarded as the essence of outsourcing, i.e. a description of the quality of services delivered by an outsourcer – SLA/KPI models. As my experiences revealed, despite the fact that almost each manager associates outsourcing with SLA and KPI terms, barely anyone can properly answer the question about the differences between SLA and KPI. What is more, there [...]

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April 6, 2016

Quantum computing will bring immense processing possibilities

The one thing everyone knows about quantum mechanics is its legendary weirdness, in which the basic tenets of the world it describes seem alien to the world we live in. Superposition, where things can be in two states simultaneously, a switch both on and off, a cat both dead and alive. Or entanglement, what Einstein called “spooky action-at-distance” in which objects are invisibly linked, even when separated by huge distances.

But weird or not, quantum theory is approaching a century old and has found many applications in daily life. As John von Neumann once said: “You don’t understand quantum mechanics, you just get used to it.” Much of electronics is based on quantum [...]

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Loughborough University & ITOSDA Partnership

ITOSDA and Loughborough Center for Global Sourcing & Services goes into a research partnership to create the outsourcing Innovation Monitor.

ITOSDA partners with Professional Outsourcing Magazine to deliver the latest news.

ITOSDA will bring professional outsourcing magazine to members within the Nordic Region. Get a free copy and keep yourself up to date with the latest outsourcing news.

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